Ormaven
Ormaven Business · Problem diagnosis

Understand why the same problem keeps coming back.

Focus on one recurring nonconformity, loss or hand-off failure. Review available evidence, conditions and ways to validate possible causes before prescribing action.

Describe your challenge · 60 sec Solutions overview

One bounded situation

Define impact, frequency, occurrence and previous attempts. The exact scope is agreed together; unrestricted access to internal systems is not presumed.

Evidence before assumptions

Separate confirmed observations from hypotheses. Depending on the available data, use suitable methods such as 5 Whys, cause-and-effect diagrams, timelines or case comparisons.

An actionable next decision

Identify missing evidence, proposed ownership and testable next steps. Full corrective-action implementation is a separate decision.

Working sequence

Clear steps. Visible evidence.

  1. 01Frame the problem and boundaries
  2. 02Review evidence and prior attempts
  3. 03Draft hypotheses and identify evidence gaps
  4. 04Propose validation steps and decision points
Proposed service package

Discovery for one recurring issue

A focused discovery to support a decision on whether a larger intervention is justified.

Best suited for

  • Repeat nonconformity, complaint or operating loss.
  • Unclear recurring problem across a team/process hand-off.

Potential deliverables

  • Problem statement with available and missing evidence.
  • Testable hypotheses with a prioritised validation plan.

Starting inputs

  • Non-confidential description of symptoms and frequency.
  • Agreed anonymised or appropriately shared examples.

Not included by default

  • Guaranteed root cause without sufficient evidence.
  • Full implementation and validation of every action.

Scope, fees and timeline must be confirmed in writing before any paid work. This outline is indicative only.

Related
Audit support and corrective action Workflow mapping